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OUR NEW YORK
STORE IS
TEMPORARY
CLOSED.

PLEASE USE
OUR WEBSITE
TO ORDER YOUR
JANET SARTIN
PRODUCTS.

WE WILL
CONTINUE TO
SHIP ALL ORDERS.

THANK YOU
AND BE SAFE.






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Returns Policy

Due to the state of emergency currently in effect in New York and Nevada we are suspending our return policy. All sales are final.

This paragraph is suspended until further notice: We offer a 7 days return policy from the date you receive your products. We will gladly exchange your purchase or credit/refund your order less shipping charges by your original purchase method. All shipping charges are non-refundable and are the responsibility of the customer (both on shipping the products to the customer and shipping the products back from the customer) unless we made a mistake in processing your order. We do not offer Free Shipping and Handling for returned orders. After 7 days but not more than 90 days from the date you receive your products we offer a store credit for returns. If you would like to return or exchange an item email us at info@sartin.com and request authorization to return the product(s). International shipments are not returnable.